Terms & Conditions
Welcome to The ARC Experience, your personalized travel companion for exploring the hidden gems and local experiences in India. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing and using The ARC Experience (“the Website” or “we”), you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should refrain from using our services.
1. General Terms of Use
1.1 Purpose: The ARC Experience provides customized travel itineraries for families, focusing on local experiences, hidden gems, and off-the-beaten-path destinations in India.
1.2 Eligibility: By using the Website, you represent and warrant that you are at least 18 years old and capable of forming legally binding contracts.
1.3 Personal Use: The Website is intended solely for personal, non-commercial use.
1.4 Modification of Terms: We may update or modify these Terms at any time. Any changes will be posted on the Website, and your continued use of the Website constitutes acceptance of those modifications.
2. Services Provided by The ARC Experience
2.1 Availability: Our travel itenaries and services are subject to availability and may vary depending on the time of travel, location, and other factors.
2.2 Customized Itineraries: We offer personalized travel itineraries tailored to your family's preferences. These itineraries may include local experiences, accommodations, transport, and activities in India.
2.3 Collaborations with Third Parties: We collaborate with local service providers, tour operators, guides, and accommodations to create a memorable travel experience.
3. Account Registration
3.1 Creating an Account: To book or request a customized itinerary, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information.
3.2 Account Security: You are responsible for maintaining the confidentiality of your login credentials and any activities under your account. Notify us immediately if you suspect any unauthorized access to your account.
3.3 User Conduct: You agree to use the Website responsibly and not to engage in any behavior that may disrupt the functioning of the Website or violate the rights of others.
4. Booking and Payment
4.1 Booking Process: Once you select your preferred itinerary, we will provide a quote for your trip. Your booking is not confirmed until you have made the required payment and we have received confirmation from all relevant service providers.
4.2 Payment Terms: Payments for bookings are due as per the terms specified at the time of booking. We accept payments through [insert payment methods].
4.3 Third-Party Payment Processing: Payments may be processed through third-party providers, subject to their own terms and conditions.
5. Cancellations, Modifications, and Refunds
5.1 Cancellation Policy: The ARC Experience follows the cancellation policies of the service providers involved in your travel arrangements (e.g., hotels, airlines, tours). You are responsible for reviewing these policies before confirming your booking.
5.2 Modifications: If you wish to modify your itinerary, please contact us as early as possible. Modifications are subject to availability and may incur additional charges.
5.3 Refunds: Refunds are handled in accordance with the service provider’s policies and are not guaranteed by The ARC Experience.
5.4 Travel Insurance :We provide travel insurance on our own expense but the claimable benefits and amount will be subjected to the terms and conditions of the insurance provider
5.5 Visa: Our team will provide maximum asssistance in acquiring the Visa but the approval is subject to the Visa provider.
6. User-Generated Content
6.1 Content Submissions: You may submit content to The ARC Experience, including reviews, feedback, and photos of your travel experiences.
6.2 Licensing: By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, modify, and distribute your content for promotional, marketing, and other business purposes.
6.3 Prohibited Content: You agree not to submit content that is unlawful, harmful, defamatory, or infringes on the intellectual property rights of others.
7. Privacy and Data Protection
7.1 Privacy Policy: Your use of the Website is governed by our Privacy Policy, available at [Insert Privacy Policy URL]. Please review it carefully to understand how your personal information will be used.
7.2 Data Collection: By using the Website, you consent to the collection and use of your personal data as described in our Privacy Policy.
7.3 Third-Party Service Providers: We may share your information with third-party partners and service providers involved in fulfilling your travel bookings. These parties are required to handle your data in accordance with our Privacy Policy.
8. Liability and Disclaimers
8.1 Accuracy of Information: While The ARC Experience strives to provide accurate and up-to-date travel information, we do not guarantee the accuracy, reliability, or completeness of the information provided.
8.2 Service Providers’ Liability: The ARC Experience is not responsible for the actions, omissions, or negligence of third-party service providers such as accommodations, transport, and activity operators.
8.3 Limitation of Liability: To the fullest extent permitted by law, The ARC Experience is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or travel services.
9. Third-Party Links and External Websites
9.1 Third-Party Links: The Website may contain links to third-party websites that are not owned or controlled by The ARC Experience. We do not endorse or assume responsibility for the content, privacy policies, or practices of these websites.
9.2 Interactions with Third Parties: Any dealings or agreements you have with third-party service providers are solely between you and the third party. We are not responsible for any issues arising from such interactions.
10. Indemnity
10.1 You agree to indemnify, defend, and hold harmless The ARC Experience, its affiliates, employees, agents, and service providers from any claims, losses, damages, liabilities, or expenses arising out of your use of the Website, violation of these Terms, or infringement of third-party rights.
11. Governing Law and Dispute Resolution
11.1 Governing Law: These Terms are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
11.2 Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in [Insert Location]. You agree to submit to the exclusive jurisdiction of such arbitration.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
The ARC Experience
Email: info@thearcexperience.com
Phone: +917330669900
Address:
HNo 5 5 21 Sangeeth Nagar, Kukatpally
Tirumalgiri,
Hyderabad , Telangana,
India 500072
Acknowledgment of Terms: By using The ARC Experience Website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.