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At The ARC Experience, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights as a guest interacting with our services. We prioritize creating memorable, five-star local experiences for our customers, and this policy reflects our dedication to maintaining your trust.

1. Information We Collect

When you book an experience with The ARC Experience, we collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, and payment information.

• Booking Information: Tour preferences, travel dates, special requests, and accommodation details.

• Demographic Information: Age, gender, nationality, and interests that help us tailor your local experience.

• Device and Technical Information: IP address, browser type, location data (when enabled), and other usage data that helps us enhance your online experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Provide Personalized Experiences: We tailor your local tours, activities, and services based on your preferences, ensuring a five-star experience every time.

• To Manage Bookings: We use your information to process and confirm your tour bookings, reservations, and any related arrangements.

• To Improve Services: We analyze customer feedback and usage patterns to continuously improve the quality of the experiences we offer.

• For Communication: To keep you updated on your booking status, send promotional offers, or inform you of new services (only if you have opted-in to receive such information).

• To Comply with Legal Requirements: To fulfill legal obligations or respond to inquiries from law enforcement or regulatory authorities.

3. Data Sharing and Disclosure

We respect your privacy and only share your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., hotels, transport operators, activity partners) to facilitate and enhance your experience.

• Legal Compliance: We may disclose your personal information if required by law, to comply with legal obligations, or to respond to legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment systems, and regular security audits. However, please note that no system is entirely foolproof, and we cannot guarantee the complete security of data transmitted over the internet.

5. Cookies and Tracking Technologies

To improve your experience on our website, we may use cookies and other tracking technologies to understand user behavior, personalize content, and analyze trends. You can manage cookie settings through your browser; however, disabling cookies may impact your ability to access certain features on our website.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if needed.

• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or marketing offers from us, you can unsubscribe by clicking the link provided in any marketing communication or by contacting us directly.

• Data Deletion: You can request that we delete your personal data, subject to legal obligations or ongoing services we may be providing.

7. Third-Party Links

Our website may contain links to third-party sites. These external sites are not controlled by The ARC Experience, and we are not responsible for their privacy practices. We recommend that you review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

The ARC Experience does not knowingly collect personal information from individuals under the age of 16. If we discover that we have collected personal data from a child, we will take steps to delete that information as quickly as possible.

9. International Data Transfers

As an international company, we may transfer your personal information to other countries, including those with different data protection laws. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. Significant changes will be communicated to you directly, and we encourage you to review the Privacy Policy periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [email@example.com]

• Phone: [Phone Number]

• Address: [Company Address]

By using The ARC Experience’s services or booking a tour, you agree to this Privacy Policy.

This Privacy Policy for The ARC Experience aims to ensure your privacy is safeguarded while you enjoy personalized, local, five-star tourist experiences.